At Gun.io, we have a tremendous amount of respect for Gigster's big bet in automating much of software development. If Gigster's management team succeeds, the world will become a very different and very interesting place.
Using Gigster to build your app
Gigster is betting that they can scope and deliver software development projects increasingly better, faster, & cheaper because each project they take on gets them more data, which — in theory — makes the overall system better.
This could be true. If this prospect is exciting to you, you should give them a shot.
Additionally, Gigster works with a "fixed-bid" model. This means, you supply what you're willing to pay, and they build you an application for that price. If you have a small application and a tight, fixed budget — they are a fantastic option.
Using Gun.io to build your app
While the idea of paying a fixed price for software work can be alluring for the budget-strapped entrepreneur, this approach presents a few risks.
First, when you and you and your freelancers (inevitably) disagree on what constitutes "delivered" for the price which you paid — who is right? Moreover, who decides who is right? In theory, the idea of paying a fixed price for application development is great — but, the risk of a "fixed bid" scenario moving against either party (the client, the freelancer, or Gun.io, Inc.) is too high for us to permit it as a pricing methodology.
The "risk" of fixed bids is not found in how frequently they go awry, but rather, the magnitude of negative impact (to clients, to freelancers, and to the marketplace) when they do go awry. Imagine the downstream risk in a financial dispute with the one freelancer who best understands your fledgling product. Transactions around digital property such as code are not fully understood by U.S. court systems yet (and indeed, they are fully unregulated if transacting internationally).
However, if you're only risking $1,000 to have an MVP developed, the risk may be worth the reward. The risk of failure is high, but the overall price is low enough to walk away from if the project goes south.
Because our freelancers often serve as project-focused alternatives to in-house staff, many of our clients spend roughly $20,000 per month in engaging teams of virtual freelancers. Given this degree of financial exposure (and the often vital role our freelancers play, deeply embedded into our clients' businesses), Gun.io clients have zero tolerance for additional risk.
If you plan on spending less than $5,000, give Gigster a shot. Smaller projects are easier to estimate for fixed bids, as well. If you are deploying larger amounts of investment, we argue that you simply should not bear the risk of fixed bids.
Who has a better guarantee?
In case the fixed bid scenario does work against you, Gigster says, "during the course of a project, our team will gladly make necessary revisions to ensure that you’re going to market with the best product possible."
At Gun.io, our guarantee is simple: every hour that we bill clients is subject to challenge. If a client challenges an hour, we'll have a conversation about it and settle on an outcome within a week. Over the life of the company, we've refunded hundreds of thousands of dollars in fees. And, we're proud of it.
Nearly all of the “best freelancers in the world” databases are the same. Just as how Uber drivers also for Lyft, any talented freelance developer will explore and join multiple communities. Given this reality, we're proud to share that Gun.io has nearly 0% voluntary attrition. When freelancers join us — and are billed week-on-week — they do not leave.
Over the past few years, we've had many freelancers from Gigster join Gun.io. In our view, freelancers want to be paid for their real level of input, not be "gamified" in AI-managed systems. We don’t have to tell you that happy, dedicated, and focused team members build better products than individuals working alone with no peer support — even with AI's help.
Venture-backed firms such as Gigster — while they move our economy forward in incredible ways — have a mindset that encourages growth at any cost. They must deliver on the promises they made to their investors. We're bootstrapped — so our growth is fueled from the bottom up. We must deliver on the promises we make to you — our clients and our freelancers.
When you call us, you'll talk to a principal from our company (not a "sales engineer" in a chat window). So, reach out, get in touch, and let us show you the difference.